Privacy Policy

This document explains the terms under which Canto`s Green Garden collects, uses and processes its customers’ data and information through its applications.

Cantos Green Garden protects the privacy of its customers as well as the personal data submitted by them, in accordance with the General Data Protection Regulation (“GDPR”), being responsible for the website https://cantosgreengarden.pt (hereinafter, the “Place”).

We request that you carefully and carefully read this Privacy Policy to provide customers with information regarding the data collected, the purposes of collection, their processing and their rights.

This Privacy Policy applies to data collected and processed as part of customer interaction with the Cantos Green Garden Website.

Ways of collecting customer data by Canto`s Green Garden

Canto`s Green Garden collects data from its readers through the following platforms:

  • Customer contact via contact forms.

Data that Canto`s Green Garden collects from its customers

Identification and contact: name and email address, gender, telephone number, and address. Whenever a customer registers or places an reservation.

List of purchased nights: information on the nights that the customer purchased in their reserved area.

Anonymous information: record of activity and navigation on the Site.

Minors’ Data

Canto`s Green Garden does not intentionally collect (nor can it distinguish) data from minors under the age of 16. However, if, with the information that data has been collected from minors, Cantos Green Garden will immediately proceed to delete them.

Use of collected data

Canto`s Green Garden uses the data collected for the following purposes:

  • Providing your services to the customer;
  • Provision of customer support;
  • Compliance with contractual and legal obligations;
  • Provision of information and content of interest to the customer;
  • Improving the functioning of the Site, including the management and prioritization of content.

Data transmission

Canto`s Green Garden does not transmit any data about its customers.

Rights of Data Subjects

Canto`s Green Garden customers have and can exercise the following rights regarding their personal data:

Right to Information – at the time of collection or processing, the holder of personal data has the right to be informed about the purpose of the processing, access and rectification conditions and which mandatory and optional data will be collected.

Right of Access – the holder of personal data has the right to access them, without restrictions or delays, as well as to know what information is available about the origin of the data, purposes of processing and communication of the same to third parties.

Right to Rectification – the holder has the right to demand that the data concerning him/her is accurate and current, and may at any time request its rectification.

Right to Erasure – the data subject has the right to have their data no longer processed, erased and eliminated, under certain conditions, in the case of:

  • are no longer necessary for the purpose for which they were collected;
  • withdraw their consent or oppose their processing;
  • the processing of data does not comply with legal provisions.

Right to Limitation of processing – the holder of personal data has the right to have it limited to only what is essential for the purpose of processing.

To exercise their rights, the data subject must send an email with their request to camaravcturismo@hotmail.com.

Data Retention Term

The data collected is processed for the period strictly necessary to achieve the specific purpose of each one.

The identification data of registered customers and the list of purchased items are kept as long as the relationship with the customer is maintained, meaning they will be maintained until the customer deletes their registration on the Canto`s Green Garden website or, at the limit, until the end of data retention periods established by law.

For the purposes of commercial transactions and compliance with legal billing obligations, data will be kept for the period legally stipulated for compliance with obligations.